About Us

What's in store
With our deep love and passion for hand-knotted rugs, carpets and kilims as well as our extensive connections in wholesale and retail, we provide the most comprehensive rug selection in Switzerland. Our committed team assists in finding your perfect match. Enjoy free consultations for home décoration projects. Explore our vast stock of rugs, carpets, and handcrafted textiles, including contemporary, vintage, and even antique pieces. Visit our Zurich showroom or our exhibition in Eglisau or just browse our online shop.

Augmented Reality
Design your space right here. It’s as easy as 1 2 3. Easy to use and no need to download software. Browse all our products to see how they look in your room. Directly from your smartphone.

Most Comprehensive Carpet Store & Service Provider - Zurich
-Global Business Awards 2022

Team Teppichportal

We would like to introduce our new team member Andreas (on the left in the photo), who redefines the natural colours of our carpets with a veritable tsunami of energy and makes rooms shine. His love for the art of carpet weaving and natural colours give our carpets a whole new dimension and create an atmosphere that is truly inspiring.

Discover the fascinating world of handmade rugs, rug runners and kilims with Benjamin, the dedicated managing director of Teppichportal.ch. Benjamin is the second generation to run this family business and opens the door to an exquisite selection of carefully chosen rugs.

Benjamin is particularly fond of nomadic works of art, which he selects with heart and soul and presents in new splendour on our modern Internet portal. In addition to his affinity for textiles, Benjamin is an avid art lover.

With international experience, Benjamin is fluent in German, English and French. His expertise goes beyond traditional carpets as he uses innovative augmented reality technology to create customised and modern carpets according to your individual wishes or projects.

We cordially invite you to meet us in person at the Zollanvari flagship store in Zurich or at our spacious permanent exhibition space in Eglisau directly on the Rhine river . Alternatively, we will be happy to provide you with personal advice on site to help you realise your carpet dreams.

Contact us by E-Mail 
Phone +41 (0)44 820 22 88


The founder of the well-known carpet retail shop Teppich Stettler AG, Hans Fritz Stettler, found his first employment at the famous English trading house "Ziegler & Company" and had the opportunity to delve into the rich culture of Isfahan. Very soon, he developed his own stylish taste and deep understanding of Persian culture, which served him well throughout his life. Thanks to his good connections and his extraordinary sense for the classic values of pattern, colour and workmanship, he managed to lay the foundations for an incomparable collection, with which he returned to Switzerland in 1924 and opened the first carpet gallery Stettler.

The exclusive selection and the comprehensive expertise of HF Stettler ensured the immediate success of his company. The new gallery set standards for perfection and excellence in customer service. In 1959, HF Stettler handed over the lead of his company to his son, Dr. Ing. Romuald Stettler, who completed his doctorate in this field. Under his leadership, the family business reached its peak of prestige and economic prosperity. The many monographs that Dr. Stettler wrote carried the name and fame of the gallery far beyond Switzerland’s borders to the major trading venues and collections of Europe and America. in the 1930s, he opened his famous "Schatzkammer" , especially for collectors and lovers of exquisite carpets. The slogan at the time in Swiss German was "We scho Teppich – de vom Stettler!" (if you buy a rug make sure it’s a Stettler rug!)

Due to its geographical location and the two bonded warehouses in both Zurich and Basel, Switzerland has always been a major center of international carpet trade world wide. Since 2011, we are a typical "bricks and clicks" company, with an online as well as a physical presence. Our distribution channels are multi-channeled, which means that you can order rugs online or drop by our showrooms, Teppichportal.ch

Imagination is the true magic carpet.
– Norman Vincent Peale

Knot Count

Did you know the number of knots in carpets can vary per square meter? The number of knots affects the quality of the carpet with fewer knots meaning coarser fabric and the most knots producing very fine quality. If you see a carpet on Teppichportal.ch and want to know the number of knots, we will gladly provide you with this information. Please note that carpets are produced in many parts of the world and bear in mind that this list is not complete.

It should be noted that the appearance and color combination of a carpet are in our view much more important than the number of knots. After all, it's the carpet you buy, not the number of knots. The number of knots is only an indicator of how finely a rug is knotted and does not say anything about it’s aesthetics. If you have more in-depth questions about knot density of carpets and would like a more detailed structural analysis for your rug or carpet, feel free to contact us here.

The official count of carpet knots is given in square decimeters or square inches. However, this is only relevant for retailers, museum valuers and for the structural analysis of carpets. For the sake of simplicity, the number of knots listed here are per square meter.


Afghan Kazak 160,000 – 180,000
Beloutsch  80,000 – 120,000
Kargai (Filpa, Hatchlu, Beschir) 60,000 – 80,000
Khal Mahmuddi 60,000 – 80,000
Ziegler 120,000 – 160,000

China +

Tsien Sien 30,000 – 60,000
Aubusson Silk 725,000 – 1,400,000

India +

Allahabad 100,000 – 200,000
Sananghouli 200,000 – 375,000
Ziegler 120,000 – 150,000


Srinagar silk 400,000 – 1,200,000


Berber 25,000 – 35,000

Nepal +

Nepal 60 – 50,000
Nepal 80 – 80,000
Nepal 100 – 100,000


Mori Jaldar, Mori Bokhara 200 – 350,000

Iran (Persia)+

Bidjar Region Area 400,000
Hamadan Region (Ekbatan, Hosseinabad, Tafrish, Lilliehan) 80 – 200,000
Gabbeh Nomads Quality 60 – 80,000
Gabbeh Design Quality 100 – 120,000
Ghom Silk 1,500,0000
Isfahan 500,000 – 1,250,000
Kashkuli Fine 300,000
Nain 9la 350 – 400,000
Nain 6la 750 – 900,000
Nain 4la 1,000,000
Tabriz 1,250,000


The knot count varies by region


The knot count varies by region


Hereke Wool 400 – 700,000
Hereke Silk 750,000 – 1,200,000


Yildir 10,000

Lower grades to high density quality

15,000 – 60,000 knots per square meter 

Medium quality

60,000 – 200,000 knots per square meter

Improved medium quality

200,000 – 400,000 knots per square meter

Good quality

400,000 – 700,000 knots per square meter

Very fine quality

over 700,000 knots per square meter

Carpet Wiki

We make a lot of effort to give an extensive overview of terms from the world of oriental rugs (Jargon-Buster). Our carpet wiki is arranged alphabetically.


A Farsi (Persian) word for oasis


A Village in the west of Iran and a significant carpet origin. Carpets are made of Zilisultan and Ghashgai type. Wool on cotton. Good quality carpets often a little bit rigidly knotted.


With this word, the Persian refers to the different hues of a color that occur (unintentionally) in the carpet when ie; the wool emanated from a tint and when re-tinting not exactly the same tint was achieved. In nomadic carpets, an abrash very often can occur. Above all, with Gabbeh rug this is quite widely seen. The derivation of the word Abrash is not very clear. Among other things, it is "leprous", "freckled" but also "fawn brown". Others want to derive Abrash from "abr" which indicates cloud. In some of its counterparts Abrash uses the word ragha (ragh stands for vein in Farsi).


Farsi for natural silk.

Afghan Carpet+

These rugs come mostly in red to brown shaded on a red background and little blue. Bright red and white highlights as pattern colors. The pattern is constant and consists of regularly ranked Güls with the three-cherries motif. Afghan carpets are mainly made by the Turkmens and Tajiks.

Afshari Rugs and Carpets+

South Persian, mostly geometrically patterned nomadic rugs and carpets, which are often sold in Shiraz.

Age of Rugs and Carpets+

Today one widely defines the age of a rug or carpet as follows:

10–25 years old = new 
25–50 years old = semi-old 
50–100 years old = old 
over 100 years old = antique

Ardebil (Ardabil)+

Trading place and formerly very important origin of high-quality carpets from farm manufactories. Traditional carpets. Antique copies of this origin are very rarely available on the open market and just found in museums and private collections. The basic colors are often blue, ivory or red. The pattern is strictly kept in floral patterns. Up to three inner borders. Patterns are strongly reminiscent of Caucasian rugs from the Shirvan region. Ardebil is located in the province of Azerbaijan. The masses are almost always oblong (twice as long as wide). A famous specimen of this origin can be seen permanently in the Victoria & Albert Museum at South Kensington in London, England. Almost always wool on cotton (warp and weft threads) knotted.

Art Nouveau+

Also called Jugendstil. There are very few carpets made from this period. On the other hand, there are several carpets that were made during the Art Deco period.

Bakhtiari (Bakhtiari)+

These are nomadic carpets from southern Persia, northeast of the Persian Gulf. Old Bachtiari carpets and rugs  are of special interestto the collector. The carpets that were made around 1920 are especially well made. The Bakhthiari khans around this time were the rulers of Persia, and many of the rugs that were made during this period are among the best rugs of the most important examples  of this era. The background of these rugs is either patterned or decorated with medallions and corner panels. The multi-colored patterns are on ivory red or blue background. A rarer variant is the inner field distribution in differently shaped fields, which are retired with branches, flowers, trees and shrubs, but also fountains, birds and animals. These patterns are reminiscent of the vase and garden carpets. Bakhtiaris are mainly knotted in the Gjords, whereas older specimens were also knotted in the Senneh knot. Wanted collector carpets are Bibibaft carpets that are highly praised. The commercial quality of Bakhtiaris is also referred to as Shahrekurd (after the village of the same name).


Today’s capital of Azerbaijan formerly significant city in the province of Shirvan (East Caucasus). Carpets that are close to the town of Shirvan, in the colors (yellow, blue, brown and black), however, seem more monotonous. The stepped, hooked hooked medallions of the inner panel, which are answered by corner medallions, are in a ground patterned with Mir-Botheh designs (can have a meaning of a tear, eternal flame and fertility).


This Region or often associated to Turkmen nomadic carpets and rugs with purple  to red-purple colors. The geometric patterns can consist of stars, octagons and diamonds with hooked trim or a coarse Mina Khani designs. White colors often appears in the border. Since the Baluchchistan rugs are  less resistant than other carpets relatively little pieces are preserved in good condition.


A Persian carpet about measuring around 200 x 100 cm.


A Long-pile nomadic carpet type of smaller format from the area of Bergamo (the ancient Pergamon, West Asia Minor) in what is now Turkey, which rarely appears as a prayer rug. Unlike other Anatolian carpets, the pattern are geometric; made with hooked squares, stars and rhombs are preferred style elements. The medallion is a combination of a cross or an octagon. Blue and red predominate. A dark variety leads the trade name Köhlerteppich. An adnere special form is the Kis-Ghiordes (girl's carpet), a kleienr almost square carpet, the mitbekam the daughter as a dowry. He usually wears a hooked median median on a monochrome blue ground.


This Classic Kurdish carpet is made in the Iranian part of Kurdistan. Most Bidjar rugs are made outside the town of Bidjar today. Qualities vary, with Tekab Bidjar among the best in the world today, although these are made by Afshars and not by Kurds. Bidjar carpets are rarely made in workshops but mainly at home. The pattern Mahi tahoz is often used with Herati embellishments but today you can also find bidjar carpets with Isfahan patterns and even silk. In the Anglo-Saxon area, the Bidjar carpet is often referred to as an iron carpet, which refers above all to the durability of the carpet. Other towns where Bidjars are knotted are Shahendesh, Gerus and sometimes in Zandjan and Bidgeneh


The workshop of Bolandian is one of the most famous in the city of Ghom (Qom). From this master knotting come the best silk carpets of Iran. A very important name when talking about Ghom carpets.


Bordjalou carpets come from Western Iran, which belongs to the Hamadan (Ekbatan) area. Many of these carpets are also made in the Arak region, whose center is the Kimidjan region. Characteristic of these carpets are the good new wool and often with Medallions in the middle of the carpet. The wool is mostly of good to very good quality. Most of the carpets from this origin are knotted on a cotton base.


Also called Mir-Boteh, Serabend Palmette, Pear, Tear and Flame. Standard pattern of the Persian carpet, which is developed from a sheet with bent-down tip and in numerous modifications up to the most recent time (eg cashmere scarf) occurs.

Brush Off+

Always after the stroke of the wool never against the stroke you have to brush off the pile of the carpet


Village in Kurdistan/Iran where carpets of the Bidjar tradition are made of very high quality.


Also spelled as Bukhara was an important trading city in Central Asia and today lies in the state of Uzbekistan. It was an important trading center during the time of the Silk Route and also the city of the infamous Genghis Khan. Many Turkmen carpets used to be made and traded there. Today only the name remains which gives an indication of the former rich tradition of carpet making from this town.


Turkish for a carpet 190 cm x 120 cm


Turkish word for a small carpet about 1.5 square meters.


Small Persian runner about 2 meters long and 75 cm wide.


A Persian rug about 0.75 square meters in size


Also called Ziegler Chobi see: Ziegler. Nowadays knotted with hand-spun wool and vegetable dye.


These are very durable rugs from the province of Daghestan on the western bank of the Caspian Sea (North Caucasus) These rugs are usually blue, red or beige colored with geometric patterns. The middle design contains botehs or diagonal s-hooks. These carpets can also be found as prayer rugs


Caucasian rugs from the western shore of the Caspian Sea, where the knotted thread wraps around the weft thread, which gives them special softness. The pattern is formed by large flamed rosette baptisms, which are clamped in a latticework of arabesques which forms a geometric forked tendril.


A Persian carpet. Also called Dosar, Ghalitcheh. About 2 meters square.

Dye Stuffs+

Dyeing carpets is as old as weaving and knotting. As far back as 400 BC in ancient Egypt, people who knew how to turn colors into plants that were durable and washable. Until 1870, only herbal, animal and mineral substances were used to obtain colors. The dyers always do their work as a separate craft in villages and centers. Unlike the nomads, as self-catering shorn, twisted, dyed and knotted their wool itself. Color deviations in nomadic rugs are therefore almost typical (Abrasch).

Animal (red) 

Vegetable (krapprot, blue, yellow, brown) 
madder root 
indigo plant 
wild saffron

Mineral (brown and green) 
copper dust

Eagle Kazak+

A Caucasian rug pattern which is very popular and originally comes from the town of Chelarbat and Karabagh. A narrow, stylized floral border frames the two almost always on sattrotem (or green) ground, vertically ordered main ornaments. This consists of a cross, which stands on a mighty field-filling rhombus. The wings and sword-like forms sticking out look like an eagle. The professional name of an Eagle Kazak is Tschelaberd. Here is an example of an Eagle Kazak tie from Turkey.


One finds elephant representations especially on Indian or Persian luxury rugs. The octagon shapes in Bukhara carpets are referred to by dealers as the footprint of an Elephant.  


Enjilas (also Enjilas) are excellent village rugs from the village of Enjilas in Hamedan. These carpets are always excellent quality and the spectacular fine weaving technique is unique to these carpets. The warp is often made of cotton and the weft consists of wool. The knot is symmetrical (Turkish knot). The main colors are usually in a light shade of yellow, medium blue tones, deep blue tones, and a yellowish green. The colored and floral elements are immediately noticeable in this type of carpet. There are rugs from Enjilas in all sizes but you will find rather smaller mass in the market.


This animal is rarely depicted in carpets.


The fringes form the end of the warp threads of a carpet and are often made of cotton or wool but can also silk. For practical reasons, we recommend that the fringes should not be longer than two to four centimeters.


This very popular South Persian rug comes from the Fars region. The carpet patterns are simple and colorful like the nomads who knot them. There are many modern colors and patterns in these carpets and the quality of knotting varies greatly. There are Gabbeh carpets of 60,000 knots per square meter but also Gabbeh in qualities up to 240,000 knots. A lot of attention is given to the natural color (especially nature and animals) and the wool is exclusively spun by hand. Through this production you will often find plenty Abrash (color differences) which gives these carpets a lot of character. Gabbeh carpets often have have no fringes.

Gallery Rug or Runner+

A long, narrow oriental rug (sometimes also referred to as a Kelleh).


Gerus carpet are classic hand-knotted quality carpets from Kurdistan. They are often referred to simply as Kurdistan or Northwest Persian carpets. Finely knotted, shorn with a dense color pattern these carpets always look very attractive. Ivory carpets of this origin are very rare and in demand. The colors and patterns are very numerous and make these carpets not easy to identify. The two-flowered floral motif (Do Gule) is also often found in these carpets. The borders are usually narrow and inconspicuous compared to the main field. They often have floral patterns.

Ghiordes Knot+

Another word for Turkish knot.


This rug type is also called Goltogh and Koltuk. It has hints Feraghan designs as well as those of the Hamadan area and is made by Kurdish nomads and semi nomads. Similar to Bidjar, the shot is knocked down hard by Goltuk, which makes the carpet hard. If you roll it this carpet can only be rolled inside out, otherwise the warp can break. Despite its somewhat cool colors (grayish-blue, brown-green) these carpets can have warmer hues. Goltuk is a highly esteemed carpet and very popular. The ratio of price and value of this carpet is outstanding.


All West Turkestan carpets have octagons, which are called Gül (German: Rose), as the main motive. Resourceful merchants have coined the name of King's Rose for rose of the Turkmens.

Gyros loop+

Frequently occurring carpet ornamentation (heratibordure), in which a tendril forks into two diverging parts.


A common Turkish word for carpet. The same word is called Farsh or Gali in Farsi. Especially for carpets sized around 6 meters.

Hamadan (Hamedan)+

Hamedan–formerly known as Ekbatan–is a region and a city in Iran and still an important trading center for various types of oriental rugs. There are over 400 villages within the immediate vicinity in this region. Well-known carpets from Hamedan are: Alamdar, Assadiabad, Hosseinabad (also: Husseinabad), Borjalou, Kolyai, Liliehan, Mehravan, Mosul, Nahavand, Tafrish, Tuisarkhan, Rudbar, Saveh and many more. 

Hamadan rugs are easily recognized by their weaving structure. They often have a white weft which runs unevenly. Hamedan rugs are also described in detail by the author Cecil E. Edwards' in his book, The Persian Carpet published by Duckworth in England.


These rare rugs were made in the former capital of Afghanistan. They are known for their very fine and dense knots. The main field often depicts Herati patterns in combination with the Mir-i-Boteh design. Lotus flowers are also often found in these carpets. They usually have predominant dark blue and red shades of color. Herati carpets are very rare and the prices can be very high as there are very few examples available in good condition.


Carpets knotted from the Bakshaish area are known as extremely hard-wearing utility carpets are sometimes also traded under different names such as Serapi and Gorevan. These carpets are relatively easy to identify through their ornamental patterns.

The main field often contains a star-shaped medallion which is decorated with Islimi designs (arabesques) leaves and lion mask flowers. The oblique corners repeat the pattern of the medallion or are filled with a square Herati patterns which are repeated. The basic colors of the corners are either in ivory or blue. The borders always have the base color blue, in very rare cases also red. In addition to the main border, there is mainly only a narrow side border with stylized flowers. 

The warp and weft are relatively thick. The carpet is therefore very firm and more durable than other carpets. It is not unusual to find old pieces in excellent condition. For Persian standards, the Heris is unusually generous in pattern and ornamentation. Sometimes the Central Medallion is also referred to as the Heart of Heris. They are of special interest to interior decorators because they match larger rooms interiors very well.


A very durable type of rug and carpet from northwest Persia, often finer in quality than Lilliehan. The carpet often has a red background and has Herati patterns. The knot count is about 120–180,000 knots per square meter. These carpets are also often found as runners.


Small type rugs long and narrow often used also as upholstery items. Size various from about 25 × 50 cm up to 40 × 60 cm. Found in Anatolia and in Northeast and South Persia, these types of carpets are also called Pushti (Poschti).

Karaites (Karadja)+

Karadsche (also called Karadja and Karaja) are carpets that are knotted in Northwest Persia in the province of Azerbaijan near Hamedan by Kurds and often consist of a latticework of shrubs and branches and several diamond medallions. The carpets are made in the Turkish knot and the patterns consist of a centrally located hexagon with two vertically arranged squares or rectangles on a red background. The rest of the field is decorated with stylized flowers. Occasionally, the main field is dark blue or cream with appropriate complementary colors created in the drawing and border. The warp and weft threads are made of cotton. The pile is mostly of very good virgin wool.

Keley (Kelleh, Ghali)+

Gallery carpets in bulk 100×200 cm and 400×500 cm.


Also spelled Kenare. Usually a bit more narrow than a traditional runner.


This rug is almost always called Kirman. Kerman is a province in southern Iran with the capital Kirman, whose honorary name is Dar-al-Aman. Until around 1885, the area has been made with lifelike, exquisite carpets. They had the old spiral veins and lancet leaf patterns in infinite rapport and were usually kept in deep, rich colors. Up to fifteen colors wore a rug. This killer was the most heavily flowered and floral carpet in Persia. Then the Europeans took over the management of the manufactories. With the best of intentions, these began to bring the companies up to the highest performance, but also to have them modified carpet patterns. The warp and weft are cotton-padded rugs, the pile is made of excellent and soft sheep wool so tightly knotted with the Persian knot that there is hardly a Kerman from the Kerman area that has less than 200,000 knots per square meter. But there are also many Kermante carpets that have over 400,000 knots per square meter. The basic color of this rug is fairly constant: through all times ivory or crème, sometimes a very appealing light blue or rich red. In recent times one sometimes knows a bright green. The patterns are made in many colors. In Kermangebiet the rugs are very often made by men, the shots are therefore more firmly down and the carpet is excellent. The sizes vary from rugs (Poschties) to oversize rugs. Well-known names in Kerman are Kerman Mashair and Kerman Lavar.


An area in Eastern Turkestan which is heavily influenced by Chinese carpets. This occurs only rarely and in old pieces.


Also called Kelim. These are flat weave where the weave shows the same pattern on both sides and thus there is no difference between the front and back. The pattern is often geometric because it is easier to weave. Round shapes are not really possible to make in this type of flat weave. 

Kilims have been knotted for many centuries in Anatolia (Turkey) and Persia, often woven by nomads. Today, kilims are available in almost all sizes, however older specimens are traditionally long and narrow as well as sometimes square. You can sometimes find smaller kilims that were sewn together in the middle because the loom was not very wide and they were stitched together. Other forms of Kilims are Soffrehs and Soumakhs as well as Cotton Dhurries (from India) which can be clearly distinguished by the type of weaving. 

Fun fact: the ends of knotted carpets and rugs with a pile are also called Kilims or Kelim Endings.


Very finely knotted South Persian carpet, which maintains the Persian tradition of flowering. The natural designs, are often arranged with roses and a lot of pink coloring. Kirman carpets can also be depicted with animal and figure depictions with portraits of notable personalities, for example the Mashair carpet. Better quality Kirman rugs are often referred to as Laver (a village) and Mashair (a master weaver), which are rare to find. The carpet trade often refers to the higher quality Kirman carpets as Laver-Kirman although not all originate from this locality and do not reflect this higher quality.


See Bergamo.


Also called Konja. These carpets come from the former residence of the Rumseldschicken and its surroundings (Beschir) are also typical Anatols. The sixteenth and seventeenth-century Konya are either prayer rugs with a three-part niche, zines, hook rails, pots and stylized plants, or rugs in oblong format. Their ornamentation consists of parallel zigzag bands, forming large rhombuses, or even aligned star medallions in diamond form, with small arabesques (Islimi) octagons added and also old. The pattern described last is reminiscent of that of Ushak's star. The newer carpets of this area are still very faithful. Thus, the prayer rugs have red or green-yellow, often three-part and fully ornamented niches with crenellated and hooked gables. Doe borders show a geometric wave tendril with palmette forms or rosettes. The colors predominate red and yellow and less blue or green. The high pile gives a full structure. The knot density is rather low and is between 120 and 150 thousand knots per square meter.

Kühnel Ernst+

Author of various oriental books. The book Oriental Carpets from 1935 is very well known.


Nomadic rugs which are knotted in Iran Kurdistan. The patterns vary from Caucasian to Anatolian patterns. Blue and red are often found together with brown colors. 


Another name for Ghom.


Capital of the province in the north of Afghanistan.


In nomadic carpets, foliage usually does not play a major role. In Caucasian nomadic rugs, the leaves look like angular hooks. Leaves are present in all rugs and carpets, more or less stylized. As a rule, they only have the purpose of filling space within the main carpet field.


Also sometimes called Lesghi. This is a very popular Caucasian nomadic carpet from the area west of Daghestan. Its pattern consists of octagons, diamonds and stars with hooks. The border has numerous geometric patterned stripes. Characteristic of this Caucasian carpet is a bright, bright blue.


The lily is one of most well known flowers in India.


Also called Luri. West Persian carpet of good wool in mostly dark earth colors. The border is often very nicely decorated.


Moon in Farsi.


Means fish. The Herati pattern is sometimes also called Mahi pattern. The ash-ash pattern is also called mahi-to-hozz pattern, which means fish in the pond are so varied and alive. Persians have a fond fondness for home gardens with water basins with fish in them.


Carpet from the Sarugh area. These carpets were very popular in the 1950s and 1960s. Occasionally you can  find a copy from this period. Often Turkish and knotted in elaborate patterns. These carpets almost always have a medallion. Links were made at times in the north of Afghanistan. Striking in later Persian pieces is the chemical coloring of pink and orange shades.


Capital of Khorossan in Iran and very important city in the history of carpet weaving. Mesched is also on the Silk Road and is an important hub in the carpet trade between Afganistan and Iran. Carpets of this origin are often of glossy, soft wool, often finely knotted and also shaped squarely. They usually show a median and beveled corners of light blue, more rarely of red or beige. Fond and Medallions are patterned with Mir Botehs or the Heratimotive. Known weavers of this province are Saber, Hagighi and Shish Kelani.

Mina Khani+

Popular and easily identifiable Persian rug, which consists of rows of large, differently colored rasters between strictly stylized tendrils. A good example of a Mina Khani is the Veramin carpet.

Mohsen Makhmalbaf+

Iranian film director of the film Gabbeh (1996) shown at the Cannes Film Festival.


In this city of Isfahan, about 120 km east of Isfahan, among other things, today's most expensive Iranian carpet is made. They often have an appeal of an Isfahan pattern. When Nain, which was introduced to the market only after the Second World War, there was initially only high noble value and quality work from the best raw material. The production of this top-quality carpet weaving art of the 20th century was in only a few hands, and care was taken to maintain the exceptionally high quality. The darling Nain (also known as Naen) had up to 10,000 knots per square decimeter (DM2). It was produced in all standard sizes and often recorded on the Tehran carpet exchange for a long time with three times the value of good Kaschanteppiche and up to 10 times the Hamadanware. Recently Nain rugs come on the market, which no longer have the aforementioned quality level. They are still very good, but they let themselves be tempted (as they did in Kashan, Kerman, and also in Isfahan), besides producing outstanding qualities now others too. A typical feature of Nain is that the silk (best quality) is knotted as a contour as an ornament rather than a pattern itself. Also typical is the color scheme: blue, beige, gray, similar nuances. No red, no sharp green! If it's red, it's style-unfair or tied in Isfahan, where you make such nain. Very fine Nain rugs are knotted on silk and can then have up to 14,000 knots per square decimeter (10x10cm). The Nain is usually knotted in bridge formats or even smaller, but occasionally in sizes up to 3 × 4. The warp and weft are mostly made of fine cotton, the pile is made of fine-twisted wool. There are 3 qualities in Nain 12la, 6 la and 4la. The lower the number, the higher the knotting density in Nain (eg 4la corresponds to 4 times twisted cotton in weft). The pile is made of fine wool. There are 3 qualities in Nain 12la, 6 la and 4la. The lower the number, the higher the knotting density in Nain (eg 4la corresponds to 4 times twisted cotton in weft). The pile is made of fine wool. There are 3 qualities in Nain 12la, 6 la and 4la. The lower the number, the higher the knotting density in Nain (eg 4la corresponds to 4 times twisted cotton in weft).


Term for a prayer rug.


Octagon shapes in rugs

Oriental Rugs+

Carpets which are made by hand in the Middle and Middle East and have a warp, weft and pile. There are two main origins of these carpets. As a mobile replacement for a floor mosaic or from the need of nomads for a warming floor covering. The oldest preserved knotted carpet is today commonly known as the Pasyryk rug from the Altai region and dates back to around 500 BC. To date. Fragments from the 3rd to the 6th century AD were found in East Turkestan. The so-called Seljuk carpets date back to the 13th century. Continuing development began in the 15th century with small Asian animal carpets, followed by Egyptian holbein carpets, Caucasian, dragon carpets and mameluk carpets. In the 16th and 17th In the 19th century, the Oreint carpet enjoyed its heyday in Persia (Iran). By 1800 solid patterns of oriental carpet were formed by pattern selection. If material of the pile is not mentioned one can often assume that it is wool. Oriental rugs can be landscaped in the following groups:

Asia Minor Carpets (Turkish Anatolian) 
Persian Carpets 
Caucasian Carpets 
Turkmen Carpets 
Indian Carpets 
Chinese Carpets 
European aftermath is referred to as SavonnerieCarpets

 The most well-known carpet weavers  in the Orient are:

  1. Nomads Eg. Belouchi, Caucasian and Turkmen carpets
  2. Village and city rugs knotted by  the population and small towns on behalf of or on their own initiative, carpets at home
  3. Big city carpets 
    Main workshops in bigger cities (many Persian carpets). These groups often touch and overlap.

The arrangement of the carpets is explained as follows: A particularly large, precious carpet in the middle (Khali, Mian farsh, main rug) is framed by two equally narrow, often paired carpets (kenare, runner carpet, side rugs). At the head (sometimes also at the feet) of the three, the fourth (or even fifth) carpet (Kelleghi) is laid, which in its length corresponds to the width of the other carpets. If this arrangement is not possible, the floor will be covered with smaller pieces, which will lead to the size labels Sedschadeh and Namaseh.

In the trade one distinguishes after the time of origin (age) the following carpet groups (see also age of carpets): 
10–25 years old = new 
25–50 years old = semi-old 
50–100 years old = old 
over 100 years old = antique

Oriental rugs can either be named after the village (eg Mesched, Ghom, Tabriz), knotters (eg Kashkai, Bakhtiari, Beloutsch), patterns (eg Mir-Boteh, Ziegler, Jaldar) or quality (eg Reezbaft, Chobi,).

Oversize Carpets+

All carpets larger than 3 × 4 meters and over 12 square meters are called oversize or oversize carpets.


Name for a small carpet just under 1 square meter (Turkish).


A Persian carpet about 240 x 170 cm in size.


Former capital of the ancient Persian Empire 520 BC built by Alexander the Great and destroyed in 300 BC. The "platform" Persepolis was rediscovered in 1931 and excavated by the German archaeologists called Friedrich Krefter, Ernst Herzfeld and Erich Schmidt. Persepolis is a UNESCO World Heritage Site.


The warp and the weft are needed to carry the knotted threads on which the pile forms. With hand-knotted carpets the pile is never 100% vertical and therefore you can see, depending on the light conditions, a difference in color in the carpet when you rotate it around. The pile is usually clipped low enough so that the carpet gets its sharpness in the pattern. For carpets with little or no pattern (eg Gabbeh or Berber carpets), the pile is often not clipped so low because the design is not of great importance.


Often found in southern persian carpets (apart from Gashcga'i area).The pomegranate is relatively less common in the East Asian or in the Asia Minor carpet. It is considered a symbol of wealth. In Chinese, the name is "schii liu" and also symbolizes rich blessings. Pomegranate motifs also appear in many Late Gothic European textures, undoubtedly adopted by the Venetian silk merchants from the Orient and spread from Venice to Europe.


Also written Puschti. Very small carpet, often a pattern in the size 60 × 70 – 60 × 90 cm. Sometimes Farsi also means cushions.


The count of the individual threads in the Tabriz is done by so-called Raj. During this count, the nodes are counted over a length of 7 cm. A Tabriz with a quality of 35 Raj has a node density of 300,000 per square meter. A 50 Raj Tabriz has 500,000 to 600,000 knots. The 60 Raj Täbriz has between 55 and 60 rows of knots, which is equivalent to 750,000 to 9,000,000 knots per square meter. The 70 Raj Tabriz is the highest and rarest knot and has up to 1,000,000 knots per square meter. It should also be noted that in Tabriz only the Ghiordes knot (Turkish knot) is used and this is a double knot on two warp threads, which is felt to be very clean knit.


Also called Roodbar. Village in the Gilan Province (Iran) where many carpets (finest Hamadan quality) were knotted. Unfortunately, Rudbar was largely destroyed by a very severe earthquake in 1990.


Also written Sartcharak. Small carpet a little under 1 square meter.

Saff Carpet+

See saph


Turkmen carpet showing rows of hooked octagons filled with geometric patterns between smaller polygons. The background color is, as with most Turkmen carpets, dark red.


These are row, family prayer rugs which are knotted in East Turkestan (Samarkand) and Asia Minor (Brussa).


A village in Kurdistan / Iran where carpets in the Bidjar tradition are knotted (see Bijar).


A small carpet 75 × 130 cm in size.


The Saruk (Sarukh, Sarug) comes from the western Ferahan area. The gathering place of these oriental rugs is Sultanabad (Arak). The rug is a proud past, then sank in quality, but now regains great value through increasing goodness and care in the production. You can find it in many common sizes. Chain and weft are made of cotton. The sheep wool pile is introduced with the Persian knot. The node density is relatively high at 200,000 to 500,000 knots per square meter. The main color of the Saruks is red or blue, sometimes it is also available in crème. The patterns are kept very colorful. This rug usually has a rather strongly emphasized main border with one or two side borders each. In the main border is often the Herati motif to recognize (Shah Abbas pattern), stylized flowers and tendrils, the side borders sometimes show the Schekeri pattern, otherwise leaf and flower tendrils. The background is often provided by the saruk (as in his mahal brother) with a beveled medallion on one transverse side. It should be referred to as a more than beveled main field as Medallion. Even in this large area you can recognize the Herati pattern again. The lines of the main field often show saw teeth or triangles. Also popular is that Saruk, who has a big medalion, in the middle of which again sits a medalion. Sometimes there are also representations of animals in the Saruk. The actual village Saruk (Saruq) is located about 50km northwest of Arak, on bad road that leads uphill over Famahin to Tafresch and turns into a dirt road on which one finally reaches the road or today the motorway Isfahan-Tehran. Also from Jozan (Djosan), southwest of Malayer, from the neighboring Davan, even from Chonsar, which is quite far south of the railway line Arak-Ghom and thus the actual Saruk area far away, come good carpets in Saruk pattern.


Saveh also called Saweh is a neighboring town of Ghom. Stylistically and technically they are closely related. Saveh also shows staggered rows of large colorful characters as well as stylized flower, tendril and leaf arabesques.

Sherkat Fars+

The carpet association Sherkat Fars (Rug Cooperation) was created by the Shah in the 1930s in Iran (then Persia). The purpose of this association is to maintain the quality of Persian carpets and to ensure that the tradition of carpet weaving is not lost. At the beginning, these carpets were made without commercial considerations and considered more as a Persian cultural asset to ensure that in the following decades rugs in Iran can be made of the highest quality and from the best raw materials. Carpets and bridges referred to as Sherkat Fars are often better knotted and also have more artistic aspects than commercially produced carpets. At the peak of production of these rugs, more than 10,000 people were involved in the carpet making of Sherkat Fars and in various villages and cities throughout Iran. The dyes in these Persian carpets are mainly of natural origin and the wool is often spun by hand. The carpet association has helped to make quality carpets in Iran still today in the classical sense without the modernity and commercialization has taken the edge. If you hold a Sherkat Fars carpet in your hands, you can assume that it is a good investment. The carpet association has helped to make quality carpets in Iran still today in the classical sense without the modernity and commercialization has taken the edge. If you hold a Sherkat Fars carpet in your hands, you can assume that it is a good investment. The carpet association has helped to make quality carpets in Iran still today in the classical sense without the modernity and commercialization has taken the edge. If you hold a Sherkat Fars carpet in your hands, you can assume that it is a good investment.


Very popular Persian rug from Southwestern Iran. Also known as Shiraz and Kashkai. A traditional nomadic rug is made near Shiraz and traded in the local bazaar. These are typical nomadic rugs, small-sized, soft-lobed, with a woolen base of lustrous wool. The patterns are geometric and show large, angular Mir Boteh patterns as well as several medallions standing on top. For the reason filled with small forms also animals (cocks and camels) are interspersed.


Also called Shirwahan or Shirvan are carpets from the area of ​​the Kaukausus and enclose the area of ​​Azerbaijan, the Kura-Spit up to the region Cuba. Often, these carpets are fine wool and made with Turkish knot in sizes order 110 × 70 cm to 350 × 150 cm. The main color of these carpets is blue, but sometimes also red or ivory. The Hauptboprdüre is usually bright ground, it shows Rostetten, often hooked, hook rows and is also often the sawtooth pattern. These rugs are in good condition as high quality. The woolen pile is very dull in contrast to other Caucasian carpets. The geometrically patterned border is wide.

Soleimani Oriental Rugs+

Traditional company and carpet specialist shop in Zurich which originated in 1926 in Tehran. This business closed in 2015 for good.


This is a city in the Northwest of Iran and is known as one of the most important carpet weaving centers in Iran. The carpets from this origin stand out for their quality. Tabriz carpets are made in different qualities however most carpets nowadays are of better quality. Traditionally Herati patterns are used but also hunting scenes depicting animals can be found. The quality of these rugs is called Raj and the more Raj a Tabriz contains the higher knot density it has. One finds natural as well as chemical dyestuffs in the wool used to know these examples. A lot of people speak Turkish in Tabris. The bazar of Tabris is one of the biggest in the world. Nowadays most designs depict floral patterns but this origin is still one of the most popular origins for handmade carpets and is known for it’s fine knot count.


Village in Kurdistan / Iran where carpets in the Bidjar tradition are still knotted today (see Bijar).


Small carpet about 120 × 70 cm large.

Used Carpets+

Often we are asked if a rug has been used or not.  Both is possible. Classic carpets often change owners and often come from a private household. But there are also carpets that are collected and in this sense they are second hand but not used. At Teppichportal.ch we generally assume every carpet that is classically defined and is at least 5 years old is theoretically used or can be "second-hand". But that does not make the carpet inferior, but rather sometimes more valuable. We therefore always recommend to always to keep the labels and receipts of your carpets.

Warp and Weft+

Warp and weft are terms for the two basic components used in weaving to turn thread or yarn into fabric and also in rugs and carpets. The lengthwise or longitudinal warp yarns are held stationary in tension on a frame or loom while the transverse weft (sometimes woof) is drawn through and inserted over-and-under the warp.


The knotting consists of the knots that are attached to the warp threads. The most common types of gimp are the Turkish and Persian knots (both asymmetrical). There are also Juftknoten whereby a knot skips several warp threads and thus the rug can be knotted faster. It has double simple knots in the two main weave types.


The carpet weft or (also called weft thread) is the thread that joins and holds the knots together. Depending on the materials and the quality of knotting, the weft thread is very easy to recognize (eg with a hameda rug) or very difficult (eg very fine gom or rug). It may happen that the pile also covers the weft threads. With certain types of carpet such as old keschante rugs or Teherante rugs, one can also recognize the weft threads on the basis of the color (blue), which can often also give an indication of the origin (in conjunction with other factors).


A carpet which was mainly worn in the pile by extensive use.


Yalameh is a village in central Persia not far from Isfahan and also the origin of the carpets of the same name. The rhombus is the main pattern and in some copies you will also find animal motifs. The hexagon patterns are very striking and beautiful. Very colorful and colorful rugs with colors like royal blue, deep red and subtle green tones. The Schur is very short so that the patterns come out properly. To be found in various sizes. This rug is also described in the literature as a "cultivator nomad". The warp threads of this rug are made of wool or goat hair and sometimes mixed. The pile is made of new wool of very good quality.


A Turkish word for a pillow. Usually measures around 50 x 120 cm.


These are Anatolian carpets, which are mainly knotted by mountain nomads. Only a few tubercles of folk art find so much applause as Yürüks. It is the beauty of their rich colors that shine on the shiny wool like precious stones. The ornamentation is based on the arrangement of diamonds, in which motifs of hooked rhombs emerge in a smaller, ever-changing composition. The border is decorated with serrated leaves and rosettes. The mostly smaller and elongated Yürük carpets often have goat-hair warp threads and a high pile and, with an average of 120,000 knots per square meter, belong to the lower grades.


Armenian knotting master weaver who was active in Istanbul who knotted the well-known Kum-Kapi rugs using gold and silver weft threads during knotting. Belongs today to the finest and most precious carpets ever.


Also called Saronim or Metreonim. Small carpet about 1.5 square meters large. Is often used in Isfahan and Ghom.


Ziegler carpets are decorative carpets which are mainly made of animal and vegetable materials (so-called chobi). These carpets are knotted in Afghanistan and washed in Pakistan because the infrastructure and the climate are better for drying in Pakistan. The company Ziegler started the production of these rugs in the 1880s by making rugs that corresponded to the European colors and patterns, although the weaving was still Persian or Turkish. Today, most Ziegler carpets are made in Turkish weaving. Plant dyes and hand-spun wool are some of the features of these high-quality decorative quality carpets.


Questions About Carpets

Are all your carpets hand-knotted?+

Yes, all rugs on our website are guaranteed to be 100% hand-knotted, unless otherwise stated in the description. The majority of our rugs were made in the Orient: Persia, the Caucasus, Central Asia, Anatolia, Afghanistan, India and China.

Are the fringes included in your measurements?+

The fringes (the ends of the warp threads) are not included in the measurements, you only measure the actual length of the carpet. This is important to know when you take measurements of the space you'd like to place your carpet. The majority of our carpets have short fringes that are no longer than 2–5 cm.

When do I need a carpet underlay?+

We advise you to use a carpet underlay if the carpet has a thin pile, especially carpets with silk pile. This prevents the carpet from slipping. A pad also protects the carpet from damage, which in turn can extend the life of the carpet. For every type of type of floor we can offer you the suitable underlay. We do not sell underlays but are happy to help you order or source one for your new carpet.

How close are the colors of the carpets in the photos you show on Teppichportal.ch?+

The photos on our website were taken under optimal conditions with great care and with a high-resolution digital camera. Besides that, each photo was digitally processed individually. The colors of the photos may vary greatly depending on the graphics card of your computer and also depend on your screen resolution. We therefore recommend that you look at the photos on different media to get a full picture of the carpet. (PC, MAC, iPad or tablet).

Why are some rugs not straight like the original?+

All oriental rugs are knotted by hand and therefore unique; no one is exactly alike. There are many interpretations of patterns that look the same from the start, but are very different in the way they are knotted.

In the well-known knots such as Keschan, Tabriz, Isfahan, Ghom, etc., the weavers apply templates and work to the tenth of an inch to make the carpet like the model. Although this is done with the utmost care, the carpets are never the same. This has to do with the strength of the attack of the weft and the fineness of knotting. Only a machine carpet has consistent knotting. It must be emphasized, however, that a machine-made carpet is never as robust as a hand-knotted carpet.

Carpets made in villages and by nomads are once again very different. They come from the imagination of the knotter, without a template. In addition, the knotting frames are usually made of wood and are often changed. As a result, these types of rugs are not always straight, which adds a special charm to the nomad rug. It is also an indication that the rug was authentically knotted. Often you can see in old nomadic pieces that the center of the carpet was knotted together, because the knotting frame was not wide enough and thus two single carpets were knotted and later joined together. These deviations are perfectly acceptable and even desirable for the collector.

The only irregularity in a rug to watch out for is that it lies flat. Since our carpets were knotted by hand, this fact can also be corrected by a professional repairer in most cases.

Some carpets have variations in color – is that a problem?+

This kind of color change is often seen at the edges and is by no means a mistake – quite the contrary. Many interior designers believe that this gives the carpets a special character. In the countries of origin,  this is often referred to as "Abrash". Such Abrash or color differences have arisen in most cases by the dyeing process and are observed especially in natural colors. Some chemical colors can also come out very strong, which increases the dynamics of older pieces, as in Hamadan, Mazlaghan but also in Russian Kazaks around 1900–1910.

Were your carpets made by child labor?+

We are the founding members of CLEWS (Child Labor Eradication & Welfare Society of India); one of the most active organizations in the Indian subcontinent for combating child labor. In recent years, pressure from Western companies has substantially reduced child labor and we are sporadically checking that the rules are being followed. With us you will therefore find no carpets that were made by children. If a supplier uses children as a workforce, we would stop the business contact with them immediately.

Questions About Buying Carpets

How do I find the right carpet for me?+

To find a rug, we recommend that you look at our rug gallery. You can sort the respective carpets according to many criteria: size, origin, age, etc. Detailed information can be obtained by clicking on the carpet. 

Purchase process on our website:

  • Click on a rug that you see on our website. As long as the carpet is not sold or reserved, you can click on the button "Add to cart".
  • On the right side in the navigation you will now see the link "shopping cart". You can continue to shop and add any rugs to the cart, or click the "go to cart" link in the navigation bar.
  • The link "to cart" leads to a new page, where you can see a list of your shopping. You can customize your selection at any time by pressing "Remove" and pressing the "Update shopping cart" button. You can continue your purchase or press the "to pay/checkout" button when finished.
  • The delivery costs can be seen below; these are automatically added to the purchase price (if applicable)
  • You will then be taken to the payment page, where you can enter your details such as name, delivery address, etc.
  • You can either pay by debit (EC) or credit card via PayPal © or choose pre-payment (invoice/EZ). It should be noted that we can not ship any goods until the entire payment has been received.
  • Payments via PayPal are processed securely with state-of-the-art 128bit SSL (Secure Socket Layers) encryption. You can find more information about PayPal payments at paypal.ch

Do you have a shop, showroom or warehouse where I can view the carpets?+

We have a showroom in Zurich Switzerland that you can visit by appointment. Call us on 044 820 22 88 or Skype: teppichportal. You can also send us an e-mail. We have a showroom that you can visit by appointment. For interior designers, film makers and advertisers we also offer the opportunity to visit our warehouse (by appointment).

Do you have a catalog or a listing of all your carpets?+

No, unfortunately we have no printed catalogs or lists of our carpets. Our rugs are (as far as possible) all published on the Internet and can be viewed on our website there. Through the use of the internet, we are able to constantly update our inventory. In this way, we can also quickly inform customers about new acquisitions.

How do you determine your prices?+

Most of our prices are based on the purchase price of the particular carpet. Our business model is designed so that there are only a few middlemen and retail costs are kept low or even eliminated. We also have no expensive store rentals and therefore significantly less staff. So we are able to offer our carpets at the lowest possible prices. Direct online sales are designed to always offer the best price to our customers. A range of rugs offered on our website are sometimes among the most competitive in the market today. You will soon see that our prices are significantly more attractive than those of other providers in Switzerland and even across Europe, and without sacrificing quality.

Can you choose a carpet to see how it looks at home?+

For larger carpets (from 2 × 3 meters) we offer the possibility to see the carpet on site at your home. For longer distances, the travel costs are charged.

You also have the option to change any carpet purchased online as long as you do so within 14 days from the date of purchase. In the case of a return the costs are at your expense. These regulations apply only to Switzerland and the Principality of Lichtenstein.

Reservations (Click & Collect)+

With the function "Ask a question" you can reserve your item online and later collect and pay them in store from your preferred location either at our Showroom in Zurich or at our PopUp Shop Eglisau at a time that suits you best. If you are interested in a rug which is on backorder we can show you a sample.

Please note that in some cases need a few days to get the items ready. Usually it also can be done within one working day.

You can also call as for a suitable pick up time: 044 820 22 88

Questions About Payments and Online Security

Which payment methods do you accept?+

We offer three payment methods:

  • With PayPal with a Paypal account, with a bank (EC, MAESTRO) or credit card
  • By advance payment (invoice) by paying-in slip or by bank and postal transfer
  • Bar, if you come directly to us in the showroom or pick up the goods yourself in the warehouse.

How safe is your online payment system?+

For all our online payments and transactions we cooperate with PayPal ©. PayPal is safe and reliable for buyers and sellers.

Questions About Ordering

How can I track an order?+

After you have purchased your item, you will receive a confirmation e-mail with information on how to track your current shipment.

How can I cancel an order?+

If you want to cancel an order, please send an e-mail to info@teppichportal.com and we will delete the order after receipt of your e-mail and confirm it to you.

How can I change an order?+

If you would like to change an order, please send an e-mail to info@teppichportal.com and tell us: Your order number and the reference number of the item you want to change when ordering and the reference number of the item carpet you want instead.

Questions About Delivery and Shipping Cost

How much are the shipping costs?+

  • Deliveries within Switzerland: Free from CHF 100.– usually within 7–10 working days by regular mail (parcel post).
  • Deliveries within the EU: Uniform tariff of CHF 250.– per item. The total amount of shipping costs will be charged after the order has been completed (checkout). 7–14 working days by mail or courier (DHL or UPS)
  • Deliveries outside Switzerland and EU: Uniform tariff of CHF 300.– per item. The total amount of shipping costs will be charged after the order has been completed (checkout). Goods will be sent by post or courier (DHL or UPS) or sea freight. Can be up to 30 working days.

How long will it take to receive my order?+

The normal delivery time is 3–10 working days in Switzerland. Outside of Switzerland, the delivery time may take up to 30 days, depending on the country and customs procedure.

Can I track my shipment online?+

Once your payment has been received, you will receive a confirmation by e-mail with all information regarding your order. Depending on the type of shipping, we also give you a tracking number, with which you can track the shipment online (so-called tracking number). These are external websites such as: diepost.ch, fedex.com, dhl.com or ups.com. We can not assume any liability for the content of these external websites.

Do I have to be home when my order arrives?+

On the day of delivery someone must be at home because the receipt must be confirmed. Experience has shown that often the delivery time can be agreed with the shipping company or arrange a new delivery.

Do you deliver to mailboxes?+

Unfortunately, we can not deliver to P.O. boxes, because the receipt of delivery must be confirmed by the recipient.

Questions About Returns and Exhanges

If I do not like my carpet, can I give it back?+

It is possible to return a carpet within 14 days from the date of purchase as long as it is in the same condition as you bought it. This is only valid for Switzerland and you must notify us within the 14 day period by mail or by phone (044 820 22 88). For carpets that were bought directly in the showroom or from our warehouse, we give only a limited exchange (store credit) but no refund. For individually reduced prices and if explicitly stated in the invoice "no exchange" there is no right to exchange or refund. You can read more about our returns in our terms and conditions.

Do I have to pay the shipping costs when I return a rug?+

In case of a return the shipping costs back to us are at the charge of the buyer. Of course, you can also return the carpet personally however you need to make an appointment.

What should I do if my carpet is damaged on arrival?+

If you find any damage to your carpet, we kindly ask you to contact the shipping company that provided the carpet as well as inform us about it. You can do this by e-mail or by calling 044 820 22 88 during normal business hours.

How do you pack a rug to protect it during shipping?+

We have many years of experience in the forwarding of carpets and pack your carpet professionally, so that it arrives in perfect condition. Silk carpets and runners are often rolled to minimize the possibility of wrinkles. We use good packaging materials so that your goods are packed optimally.

Treasure Trove (Bargain corner)+

We want to give all our visitors a chance to buy a real, hand-knotted rug or carpet. For this purpose our "Treasure Trove" might just be right fit, even for if you have a small budget. The rugs, carpets, textiles and flat fabrics shown here were selected by our team because they are not quite perfect and also might have some signs of wear and tear and therefore do not meet the high quality standards we have for our general stock. Also, there only a limited right of exchange on these items because the prices are already very low. We do however guarantee that all items in here are hand-knotted or made by hand and therefore still have a lot of charm and character. We make a great effort to specify the article descriptions as accurately as possible, complete and truthfully. We are still humans at the end of the day, so please excuse us if we have overseen a minor flaw as these are often second hand carpets and therefore not treated as new stock.

Questions About Carpet Maintenance

Is there any way I can get rid of the wrinkles in my carpet?+

You can often eliminate wrinkles and bumps when placing something heavy, such as some books. In most cases, the wrinkles are resolved after just a few days. Most of the wrinkles disappear a short time after laying the carpet and through normal use.